Shipping and Refund Policy

SHIPPING

-Generally, domestic orders are delivered within 1-12 business days depending on the service you chose at checkout.

-International orders can take anywhere from 7-21 business days (depending on the destination) to arrive once confirmed in transit by our international shipping carrier.

REFUND POLICY

-Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

-We will process your return on the same day we receive your item/s, once it has been processed we will send you confirmation. Please allow up to 5 working days for your bank to process your refund.

-If you receive the wrong item then send it back to us and we will refund you or send you the correct item assuming we still have the product and size in stock.

-Item must be unworn, unwashed, unused with all original tags/labels attached.

-Shipping charges and sales tax on shipping are not refundable.

-If ITEM is damaged somehow by shipping, please contact us immediately.

-Contact us by email stoned.cultureoy@gmail.com